A few days ago I created a poll on LinkedIn and Twitter to find out how many Microsoft solutions people think exist to support today's Human Resources challenges. Look at the results 🗳️!
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I felt inspired to create this article that I hope you like as much as I did writing it. Is longer than usual but it will help you to broaden your horizons and keep in mind how much we can do to improve HR life with Microsoft solutions.
My passion is Dynamics 365 Human Resources, that's not a secret. Lately, I've been thinking outside the box, exploring other Microsoft solutions that support Human Resources realities beyond D365 HR. The reason behind this exploration can be summarized in a catchy phrase: ´together we stand, divided we fall´. By taking advantage of the Microsoft solution-combo we can build a strong and smart toolbox that responds to specific scenarios for our customers.
There's an entire hub created and available to reach this goal. They also share the same cloud - Microsoft Cloud - what does this mean? Identity, security, management, and compliance in only one place, a relief for every organization.
7 solutions for Human Resources
#1: Dynamics 365 Human Resources
Ok, you already know a bit about this, and it will always be my first option for Core Human Resources processes.
Goals: Increase organizational agility, transform employee experience, optimize HR programs, discover workforce insights.
Scope: Organization Management, Employee Lifecycle, Compensation, Benefits, Leave and Absence, Self-Service.
Challenges: Core Human Resources
Licensing: HR Pricing | Microsoft Dynamics 365
More information: Human Resources | Microsoft Dynamics 365
Community members to follow: Malin Martnes | LinkedIn
#2: LinkedIn Talent Hub + LinkedIn Talent Insights
We all have been using it for a while and is finally part of the Microsoft hub.
Goals: Applicant tracking system for all hiring processes, real-time data, and insights in a collaborative hub for the hiring team.
Scope: Applicant tracking system (ATS) and Talent insights.
Challenges: Recruiting.
Licensing: Request licensing details with sales here.
More information: Make smarter talent decisions with LinkedIn Talent Insights
#3: Microsoft Teams
A solution for every single team to meet, chat, call, and collaborate in just one place and easily extensible.
Goals: Collaboration app that helps your team stay organized and have conversations—all in one place.
Scope: Collaboration - meetings, calling, devices, instant messaging, apps and custom-apps, workflows, frontline workforce, healthcare, privacy, and security.
Challenges: Collaboration.
More information: Online Meetings and Conferencing Software | Microsoft Teams for Work
Community members to follow: Vesa Nopanen [MVP] | LinkedIn
#4: Microsoft Viva
Something new is coming and it will solve some classic HR challenges.
Goals: Employee experience platform that brings together communications, knowledge, learning, resources, and insights.
Scope: Topics (organize your content), Connections (keep employees engaged and informed), Learning (Learning Management System), Insights (employee well-being).
Challenges: Employee Experience and Engagement.
Licensing: To be confirmed soon.
More information: Employee Experience & Engagement | Microsoft Viva
Community members to follow: Vesa Nopanen [MVP] | LinkedIn
#5: Power Platform
One of my favorites solutions, well.. four solutions under one name that helps us to build a better hub to extend employee experience.
Goals: Analyze data, build solutions, automate processes, and create virtual agents.
Scope: Power BI (build data-driven insights), Power Apps (turn ideas into organizational solutions), Power Automate (automate business processes), Power Virtual Agents (create chatbots).
Challenges: Deliver a solid hub to complete employee experience.
More information: Business Application Platform | Microsoft Power Platform
Community members to follow: April Dunnam | LinkedIn
#6: Dynamics 365 Customer Voice
Goals: Listen to your employees where they are, maximize insights for deeper connections, integrate data across your organization, and proactively engage to build customer relationships.
Scope: Customized survey features, templates, distribution, and collections. Visualized insights in dashboards, integrated data across systems. Automatic alerts and triggers, customer management dashboard, and real-time follow-up.
Challenges: Gather, track and analyze feedback.
More information: Customer Voice | Microsoft Dynamics 365
Community members to follow: Megan V. Walker | LinkedIn
#7: Dynamics 365 Guides
A mixed-reality solution that elevates employee learning experience to a new level.
Goals: Enhance learning and standardize processes, guide employees through procedures, create step-by-step directions for training, view and save data using powerful services like Microsoft Power Apps and Microsoft Power Automate.
Scope: Assembly, Service, Operations, Certifications, Safety.
Challenges: Onboarding, training, and process standardization.
Licensing: Guides Pricing | Microsoft Dynamics 365
More information: Microsoft Mixed Reality / AR Guides | Microsoft Dynamics 365
So.. did you already figure out your perfect combination?