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HR Sentiment analysis with Power Automate + Power Virtual Agents + Microsoft Teams

Actualizado: 28 oct 2022

This wasn't an easy post. It was difficult getting to work with Power Automate and actually understanding how it works, BUT, I made it. As Lady Gaga said, you can do anything if you put your mind to it, so here I am...

In this article, we will see how we can use the sentiment analysis functionality from AI Builder to collect inputs and answer them in 3 possible scenarios: positive, negative, or neutral.

We will need:

  1. Power Automate:

  2. Power Virtual Agents: Power Virtual Agents (

  3. Microsoft Teams


First step: Power Virtual Agents

Power Virtual Agent will be the bot that communicates with the employee. You will see later on that because we want to add this solution to a scenario the workers already know, we will add this Power Virtual Agent (step 3).

1. Log into